Returns & Exchanges
What is Fête Home's return policy?
Due to the highly fragile nature of our tableware, we do not accept returns for change of mind.
Eligible cases involving manufacturing defects or verified transit damage will be handled in accordance with our Returns & Refund Policy.
Can I return an item if I change my mind?
No. Change-of-mind returns are not accepted.
Can I exchange my order?
Eligible exchanges are limited to cases involving verified transit damage or manufacturing defects.
Please contact us at contact@fetehome.in or via WhatsApp at +91 92255 88759 within 24 hours of delivery.
Please provide your Order ID along with either a continuous, uncut unboxing video or clear, high-resolution photographs showing the shipping label, outer carton and damaged item.
Our team will review the issue and arrange an appropriate resolution, where applicable.
Can I exchange a product if I change my mind?
No. Exchanges are not offered for change of mind, incorrect selection or any other reason unrelated to verified transit damage or a manufacturing defect.
Are sale products eligible for exchange?
Products purchased during sale periods or using promotional discounts are not eligible for exchange, except where the product is covered by an applicable manufacturing defect or verified transit damage claim.