Terms and Conditions
These Terms and Conditions govern your access to and use of www.fetehome.in, including the purchase of products through the website.
The website is operated by FETE HOME.
By accessing the website, creating an account or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the website.
DEFINITIONS
In these Terms:
“Fête Home”, “Fête”, “we”, “us” or “our” means FETE HOME.
“Website” means www.fetehome.in and any associated pages, services or digital interfaces operated by Fête Home.
“Customer”, “you” or “your” means any person who accesses the website or purchases products from us.
“Products” means the products offered for sale through the website.
ELIGIBILITY
By using this website or placing an order, you represent that:
• You are legally competent to enter into a binding contract under applicable Indian law • The information you provide is accurate and complete
• You are using the website for lawful purposes
• You will comply with these Terms and all applicable laws
WEBSITE INFORMATION
We make reasonable efforts to ensure that information published on the website is accurate and current.
However, occasional typographical errors, inaccuracies or omissions may occur in product descriptions, dimensions, prices, availability or other website content.
We reserve the right to correct errors, update information and modify product availability or pricing at any time.
Where an error materially affects an order, we will take reasonable steps to inform the affected customer.
PRODUCT REPRESENTATION
Product images are intended to provide an accurate representation of the products.
Actual appearance may vary slightly due to photography, lighting, screen settings, manufacturing processes and the nature of the materials used.
Dimensions, materials, care instructions and other product specifications will be stated on the applicable product page where available.
Minor variations in colour, print placement, texture or finish that arise from the manufacturing process may not constitute a defect.
PRICING
All prices displayed on the website are in Indian Rupees.
Unless otherwise stated, displayed prices include applicable taxes.
Shipping charges, if applicable, will be displayed before the order is placed.
Fête Home reserves the right to change prices at any time. Price changes will not affect orders that have already been accepted and confirmed, except where an obvious pricing error has occurred.
GST AND TAXES
Applicable taxes are charged in accordance with Indian law and reflected in the applicable order documentation.
The tax invoice issued for your order will contain the relevant tax information.
ORDER PLACEMENT
When you place an order, you are making an offer to purchase the selected products at the price displayed at checkout.
After placing an order, you will receive an order confirmation acknowledging receipt of your order.
An order is considered accepted only when Fête Home confirms the order for fulfilment or dispatch.
An automated order confirmation does not necessarily constitute acceptance where the order is subject to verification or availability.
ORDER ACCEPTANCE AND CANCELLATION
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
• Products are unavailable
• Product or pricing information contains an error
• Payment cannot be verified
• The order appears fraudulent or unauthorised
• There are unusual or suspicious ordering patterns
• We are unable to fulfil the order due to circumstances beyond our reasonable control
If payment has already been received, we will refund the applicable amount where an order is cancelled by us.
PAYMENT
Payments are processed through the payment methods and payment service providers made available on the website.
You confirm that you are authorised to use the payment method submitted for your purchase.
Fête Home is not responsible for a transaction being declined by a bank, card issuer, payment gateway or other financial institution.
We may undertake reasonable verification of transactions to prevent fraud and unauthorised payments
ELECTRONIC COMMUNICATIONS
By using the website or placing an order, you consent to receiving transactional communications electronically, including order confirmations, invoices, dispatch notifications, delivery updates and customer service communications.
Where you have provided the appropriate consent, you may also receive promotional communications.
You may unsubscribe from promotional communications at any time.
ACCOUNTS
If the website permits account registration, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activity conducted through your account and should notify us promptly if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used unlawfully, fraudulently or in breach of these Terms.
INTELLECTUAL PROPERTY
All intellectual property appearing on the website, including but not limited to:
• Fête Home name and logo
• Product names
• Product designs
• Illustrations
• Photographs
• Graphics
• Written content
• Website design
• Layouts
• Videos
• Icons
• Trademarks
• Trade dress
• Original artwork
is owned by or licensed to Fête Home and is protected by applicable intellectual property laws.
You may access and use the website for personal, non commercial purposes.
You may not reproduce, modify, copy, distribute, publish, sell, licence, create derivative works from or commercially exploit website content without prior written permission.
USER CONTENT
If you submit photographs, reviews, comments, feedback or other material to Fête Home through the website or other channels, you confirm that you have the right to provide such material and that it does not infringe the rights of any third party.
PROHIBITED USE
You must not use the website to:
• Violate applicable law
• Infringe intellectual property rights
• Attempt to gain unauthorised access to the website or its systems
• Introduce malicious code or harmful software
• Interfere with website security or functionality
• Impersonate another person or entity
• Provide false or misleading information
• Engage in fraudulent activity
• Scrape, reproduce or commercially exploit website content without permission
THIRD PARTY SERVICES
The website may use third party providers for payment processing, logistics, analytics, communications, technology, hosting and other services.
Use of such services may be subject to the relevant third party's terms and privacy policies.
Fête Home is not responsible for the independent policies or practices of third party providers except to the extent required under applicable law.
SHIPPING
Shipping and delivery are governed by our Shipping, Returns and Refund Policy. Delivery dates are estimates unless expressly stated otherwise.
Fête Home will not be responsible for delays caused by circumstances beyond its reasonable control.
RETURNS AND REFUNDS
Returns, exchanges and refunds are governed by our Shipping, Returns and Refund Policy.
Nothing in these Terms is intended to exclude or restrict any consumer right that cannot lawfully be excluded under applicable law.
WARRANTIES
Where a product carries a specific warranty, the warranty terms will be stated on the applicable product page or accompanying documentation.
Unless expressly stated otherwise, Fête Home does not provide an additional commercial warranty beyond any warranty expressly provided for the relevant product and rights available under applicable law.
DISCLAIMER
To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure or error free.
We do not guarantee that every piece of information on the website will always be complete, current or free from errors.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Fête Home shall not be liable for indirect, incidental, special or consequential losses arising from use of the website or purchase of products.
Nothing in these Terms shall limit liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be limited or excluded under applicable law.
INDEMNITY
To the extent permitted by law, you agree to indemnify and hold harmless Fête Home, its officers, employees, affiliates and service providers from claims, losses and reasonable costs arising from your unlawful use of the website, breach of these Terms or infringement of third party rights.
FORCE MAJEURE
Fête Home will not be responsible for failure or delay in performing an obligation where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, epidemics, war, civil unrest, government action, strikes, transportation disruption, telecommunications failures, cyber incidents affecting third party infrastructure and other comparable events.
PRIVACY
Personal information collected through the website is handled in accordance with our Privacy Policy.
GRIEVANCE REDRESSAL
In accordance with applicable law, Fête Home will maintain a consumer grievance redressal mechanism.
Grievance Officer: FETE HOME
Email: hello@fetehome.in
Phone: 9225588759
Address: OFFICE 3rd FLOOR, 3B & 3C,RNA Corporate Park, BANDRA EAST,Kala Nagar, Near Bus Stop, Mumbai, 400051
Consumer complaints should include the order number, relevant details and supporting documentation where applicable.
We will acknowledge and address grievances within the time prescribed by applicable law.
The Consumer Protection E Commerce Rules require ecommerce entities to prominently provide relevant entity and grievance contact information and maintain an appropriate grievance redressal mechanism.
GOVERNING LAW
These Terms are governed by the laws of India.
Subject to applicable consumer protection law, disputes arising from these Terms or purchases made through the website shall be subject to the jurisdiction of the courts at Mumbai, Maharashtra.
Nothing in this clause limits any statutory right a consumer may have to approach a competent consumer dispute redressal forum under applicable law.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after the updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by law.
SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, that provision will be interpreted to the maximum extent permitted by law, and the remaining provisions will continue to apply.
ENTIRE AGREEMENT
These Terms, together with the Privacy Policy, Shipping, Returns and Refund Policy and any other policies expressly incorporated into them, constitute the agreement governing your use of the website and purchase of products from Fête Home.
CONTACT
FETE HOME
Registered Address: OFFICE 3rd FLOOR, 3B & 3C,RNA Corporate Park, BANDRA EAST,Kala Nagar, Near Bus Stop, Mumbai, 400051
Email: hello@fetehome.in
Phone: 9225588759
Website: www.fetehome.in
GSTIN: 27BAJPT8195F1Z0